Batuan88 Privacy Policy – Malaysian User Personal Data Protection

1Introduction & Our Commitment

Batuan88 regards the protection of user privacy as a core responsibility, not merely a legal obligation. This Privacy Policy document is written in clear, easy-to-understand language so you know exactly how your personal information is handled when using the batuan88.net platform or our mobile app.

This policy applies to all users who register an account, browse the website, use the app, or interact with any Batuan88 service. It covers all channels including the website, Android app, iOS app and any other access methods we may introduce in the future.

Batuan88 operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We take every reasonable step to ensure your personal data is collected, used and stored responsibly, securely and in line with the purposes you have consented to.

2Types of Data We Collect

Batuan88 collects various categories of data depending on how you interact with our platform. Below is detailed information on the data collected:

We only collect data that is strictly necessary for the stated purposes. Batuan88 does not collect sensitive data such as medical information, political views, or religious beliefs unless required by law.

3How We Use Your Data

Personal data collected is used solely for the following purposes:

• Account Management: Create, verify, and manage your user account, including KYC and identity verification processes.
• Transaction Processing: Process deposits, withdrawals, and other financial transactions you carry out on the platform.
• Service Delivery: Provide access to all games, promotions, and platform features you use.
• Customer Support: Help you resolve issues, answer inquiries, and manage complaints.
• Security & Fraud Prevention: Identify and prevent unauthorized access, fraud, and illegal activity.
• Legal Compliance: Meet the reporting and compliance requirements set by relevant authorities.
• Marketing Communications: Send you information about promotions, offers, and platform updates — only if you have given consent to receive them.
• Platform Improvements: Analyze usage patterns in aggregate to improve the user experience.

4Data Sharing with Third Parties

Batuan88 does not sell, rent or trade users' personal data to any third party for their own commercial purposes. However, there are limited situations where sharing data with approved third parties becomes necessary:

• Payment Providers: Required transaction details are shared with approved payment processors to enable your deposits and withdrawals to be processed securely.
• Technology Service Providers: Technical vendors supporting our platform operations — such as server hosting and security services — may access the minimum data necessary to perform their functions, and all such parties are bound by strict confidentiality agreements.
• Regulatory & Enforcement Authority: Batuan88 will disclose user data to the relevant authorities when required by Malaysian law or a valid court order.
• Game Providers: Minimum technical data required to verify game sessions is shared with licensed game providers — this does not include full financial or user identity information.

All third parties with whom we share data are bound by data processing agreements that require them to protect your information to a standard equal to or exceeding batuan88's data protection standards.

5Security & Data Protection

Batuan88 continuously invests in security infrastructure to ensure your personal and financial data is always protected. The technical and organisational measures we employ include:

• 256-bit SSL Encryption: All data transmitted between your device and batuan88 servers is protected with the same bank-grade encryption used by major financial institutions.
• Encrypted Data Storage: Sensitive data such as passwords and financial information is stored in encrypted format using strong hashing algorithms — no one, including internal staff, can read this data directly.
• Internal Access Controls: Access to user data in internal systems is restricted to staff who require it to perform their duties only, with full audit logs.
• 24/7 Monitoring: Automated monitoring systems operate around the clock to detect and respond to any suspicious activity or intrusion attempts.
• Periodic Security Assessments: Penetration testing and security audits are conducted regularly by independent third parties.

6Cookies & Tracking Technologies

Batuan88 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored in your browser when you visit our website.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login verification and session security. Cannot be disabled without affecting platform functionality.
• Performance Cookies: Collect information on how users interact with the platform — this data is used in aggregate form for technical improvements.
• Functional Cookies: Remember your preferences such as language and display settings to deliver a more personalized experience.
• Analytics Cookies: Help us understand overall usage patterns without identifying individual users.

You can manage cookie settings through your browser. Please note that disabling certain cookies may affect the functionality and user experience of the Batuan88 platform.

7Data Retention Period

Batuan88 retains your personal data only for as long as necessary for the purposes stated in this policy or as required by law:

• Active Account Data: Retained for the duration your account is active plus the period required to fulfil legal obligations.
• Transaction Records: Retained for a minimum of 7 years in accordance with Malaysian financial and compliance legal requirements.
• Communication Logs: Customer support interaction records are retained for 3 years for reference and dispute resolution purposes.
• Technical Data & Logs: System logs and technical data are retained for 90 days before being automatically deleted.
• Account Closed: Upon account closure, personal data no longer required for legal purposes will be deleted within 90 days.

8Your Rights Under the PDPA

As a batuan88 user and data subject under Malaysia's PDPA, you have the following rights regarding your personal data:

To exercise any of the above rights, contact our privacy team via live chat or email at privacy@batuan88.net. We will process your request within 30 business days.

9Child Data Protection

Batuan88 is an entertainment platform that for users aged 18 and above only. We do not intentionally collect, store or process any personal data from individuals under the age of 18.

If we find that personal data of a child has been collected without our knowledge, we will take immediate steps to delete that data and close the associated account. Parents or guardians who suspect their child has registered an account at batuan88 are requested to contact us immediately.

The mandatory KYC age verification process conducted during registration is our primary measure to prevent access by underage users.

10Changes to This Privacy Policy

Batuan88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, the technologies we use, or applicable legal requirements.

When significant changes occur, we will notify active users via:

• In-app or on-site notifications.
• Email to the address registered to your account.
• A clear notice on the main page of this policy showing the latest update date.

Your continued use of the Batuan88 platform after any changes to this policy take effect means you accept the updated Privacy Policy. If you disagree with those changes, you have the right to close your account by contacting our customer support.